Customer Support & Guides

BladderCare Help & Support Center

Browse our step-by-step instruction cards or submit a support request directly to our team.

Getting Started

Learn how to download BladderCare, set your default volume units (ml or fl oz), and configure your daily notification reminders.

Logging Events

Step-by-step instructions for recording voids, urgency levels (0-3), fluid intake, and accidental leak activity tags.

Reading Charts

How to interpret your daytime void frequency, nocturia awakenings, fluid balance meters, and weekly averages.

Exporting Data

How to generate urology-standard PDF reports or Excel spreadsheets to print or send to your healthcare provider.

Managing Subscription

Detailed steps for upgrading, downgrading, or canceling your subscription through Apple ID settings on iPhone.

Restoring Purchases

How to restore your 3-Day Pass or Premium subscription when moving to a new iPhone or reinstalling the app.

Privacy & Data

Everything you need to know about your 100% on-device data storage, encryption, and zero cloud transmission guarantees.

Contacting Support

Reach out directly to our dedicated support team with questions, bug reports, or feature recommendations.

Send a Support Message

We typically reply within 24 business hours.

Message Received!

Thank you for contacting BladderCare support. A team member will respond to your email within 24 business hours.

Direct Help Channels

Support Email: [email protected]

For app guidance, feedback, and technical assistance.

Privacy Inquiries: [email protected]

For questions regarding data security and on-device privacy.

Telephone: +1 (832) 345-0756
Mailing Address:

United Fulton Company, LLC
12690 Morning Park Cir.
Milton, GA 30004
United States